Software support team

who we are

OPALS is a community of academic, education, special and public librarians that collaborate with experienced software engineers, automation consultants, support technicians and administrators to develop and support this open source integrated library system.

Our goal is to create sustainable, state-of-the-art technology that is easy to use, easy to implement and easy to afford.

OPALS Information & Service Contacts

E-mail Address: info@opalsinfo.net
NYS Schools: Contact a BOCES School Library System or call Media Flex for assistance.

U.S. Libraries: Media Flex Address: P.O. Box 1107, Champlain, NY 12919
- Email: info@mediaflex.net
- Telephone #: 877-331-1022
Bibliofiche 245 ave Labrosse Montreal (Pointe-Claire) Quebec Canada H9R 1A3
- Email: info@bibliofiche.com
- Toll-free: 866 - 263 - 4340
- Montreal & International: 514 - 336 - 4340

Software support team

The OPALS community’s cooperative support and update fees support a team of full time, experienced software engineers to ensure orderly system development and a steady stream of updates that empower librarians to manage and broadcast resources as they are, and as they evolve.

OPALS programmers are dedicated to librarians using the ILS and focus each working day on priorities set by the community.

Thanks to this dedicated team, and their orchestration of developments from a worldwide open source community, new features and improvements are added almost every month. This development model has allowed the system to renew itself incrementally, without disrupting daily library operations or assessing costly “new-system” licensing fees.

United States
Canada
Germany
Brazil
Haiti
Saudi Arabia
Jordan
Mozambique
Angola
Madagascar
China
South Korea
South Korea